Enquiry form
Find us
Elmhurst Energy, 16 St Johns Business Park, Lutterworth, LE16 9HQ
Should you have any problems finding us please call reception on 01455 883 250.
If you are planning to visit our offices, you can find information about how to find us and also where to park when you get here, by clicking on the links provided.
Team contact details
UK Member Support & Quality Assurance
T: 01455 883 257
Existing Dwellings Audits (for DEAs only)
Audit Submissions Only: The QA Hub is available via Access Elmhurst or elm-qa.elmhurstenergy.net
General Audit Enquiries Only: dea-qa@elmhurstenergy.co.uk
Audit Appeals: Click here
Domestic EPC Invalidations:
For Domestic EPC invalidations please use the ‘DEA EPC Status Change’ feature located within the Self Service tile of Access Elmhurst. More information available here.
T: 01455 883 231
Non Domestic Audits (for DEC/NDEAs only)
Audit Submissions Only: The QA Hub is available via Access Elmhurst or elm-qa.elmhurstenergy.net
Audit Enquiries Only: ndea-qa@elmhurstenergy.co.uk
Audit Appeals: Click here
Invalidation of DEC/EPC: Click here
T: 01455 883 236
New Build Residential Audits (for OCDEAs only)
Audit Submissions Only: The QA Hub is available via Access Elmhurst or elm-qa.elmhurstenergy.net 
Audit Enquiries Only: ocdea-qa@elmhurstenergy.co.uk
Audit Appeals: Click here
Invalidation of EPCs: Click here
T: 01455 249 829
Other Departments
Elmhurst Design SAP enquiries
E: softwaresales@elmhurstenergy.co.uk
T: 01455 883 236
Housing Energy Reporting software enquiries
E: streamline@elmhurstenergy.co.uk
T: 01455 833 257
Energy Assessor Accreditation
E: ea_certification@elmhurstenergy.co.uk (for all energy assessor accreditation queries excluding renewals)
E: eacertificationrenewals@elmhurstenergy.co.uk (for all energy assessor renewal applications and queries)
E: eacpd@elmhurstenergy.co.uk (for all energy assessor CPD queries and submissions)
T: 01455 883 253
Existing Members/Customers (E+W)
E: fiona.wilson@elmhurstenergy.co.uk
T: 01455 883 277
M: 07760 886 557
New Business (E+W)
E: martin.firth@elmhurstenergy.co.uk
T: 01455 883 250
M: 07771 924031
Existing Members/Customers and New Business (Scot and NI)
E: Alistair.Galloway@elmhurstenergy.co.uk
T: 01455 249 869
M: 07870 810987
E: accounts@elmhurstenergy.co.uk
T: 01455 883 254
Please have your account number ready when calling the Elmhurst Accounts Department.
E: marketing@elmhurstenergy.co.uk
T: 01455 883 250
For any media enquiries, please contact our PR team
E: ElmhurstPressOffice@lizmale.co.uk
T: 07778 778361